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Returns & Replacements

Returns & Replacements 

  • Shipping period for an Imported product may range between 3-4 weeks for delivery.
  • Only prepaid orders are allowed
  • No cancellations shall be permissible after the product is dispatched from an international location.
    -Customer will be notified about the shipping status via his/her email.
    -Generally products are dispatched from international location within 3-4 days.
  • Refusal to accept the product at the time of delivery will not be entertained and no refunds shall be made in such cases.
  • The product is eligible for return in one of the following cases provided the complaint/return request is registered within 48 hours of delivery
    -Product is defective/damaged.
    -Product is not same as ordered/described – different color, size, style, wrong product.
  • Warranty applicable if specified
  • You can place a Return request within 10 days of order delivery. However, in case of Damaged/Missing Product, the Return request should be filed within 2 days of delivery.
  • Return request will be reviewed by Faverdeal.com.
  • If required, request will be shared with the merchant for his/her approval.
  • After approval, pickup of the product will be arranged through our courier partners.
  • If our reverse pickup service is not available on your address, we will ask you to dispatch the product. The courier charges will be reimbursed by Faverdeal.
  • After the product is received, it is verified against your claim and accordingly, Replacement or Refund is initiated. Please note that Replacement would depend upon the stock availability with the respective merchant