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Shipping & Return policy

Faverdeal.com has a transparent and clear shipping policy for all orders placed on our website, without any special exceptions.

We are committed to delivering your order accurately, in good condition, and always on time as promised by us in our website.
Just because shipping is free doesn't mean it should take a long time. Varighty team understands that getting your items quickly is important to you, so we make every effort to process your order quickly.
 
We offer FREE Shipping (on all products costing more than Rs.25000) (*)  
   
The products ordered by you are dispatched the very next day after they get approved.  
   
We make our best efforts to ship each item in your order placed within 2-5 working days after the approval of the order.  
   
For heavy and big products we make our best efforts to deliver each item in your order placed within 5-10 working days after the approval of the order.  
   
 
   
For global items we want order 7 days before from your side for getting it delivered on time.  
   
We ship on all week days (Monday to Saturday), excluding public holidays.  
   
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier Via Delivery Courier  agencies.

While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuses to take delivery of the package, and call our Customer Care within 24-48 hours. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

You may track the shipping status of your order on our website, by clicking at Track your Order section. * May vary from time to time

 

Return Policy

 

All shipments are carefully inspected before they are dispatched. However, if due to some unforeseen situation you are not happy with the product then the following terms apply for a mutually consented resolution of the situation.

  • We accept returns within 10 days of receiving the shipment. You have to inform our customer service team and report the issue from your "My Account" Section.
  • All products should be returned in original condition with tags intact as attached in the product. Presence of original tags is a must to accept returns. Kindly contact our customer service team to take the address where you have to return the shipment.
  • Any complaint with regards to damage or stains or stitching or any other issue should be reported to us within 10 days of the receipt of the product.
Points to remember:
  1. The product should be unused.
  2. Please ensure that the product is in original packing along with the invoice.
  3. When you have shipped the product back please share the AWB Number given to you by the courier. You must use a trackable courier to return the product. For some categories the product would be picked up by the merchant courier, you just have to report the issue to our customer service team.
  4. Refund process will be initiated once the seller has received the product(s)
  5. We will refund the money the way payment was made.
  6. We will refund the purchase amount along with the shipping cost bourne by you. You will have to provide us with the proof of shipping cost.

Item received in damaged condition or manufacturing defect or wrong item: If you have received a damaged item or if the item you received was not the item you ordered or if it was misrepresented on our site, please contact us by email within 24 hours of your receipt of the product. It is important that you save all packing materials as well as the item itself. When you reach us, we'll give you instructions on how to proceed so that we may replace the item as quickly as possible.

Cancellation and refund requests for products under manufacturer warranty are not entertained. Only in case of damaged delivery or wrong product delivery refund and cancellation requests will be taken.

  • If you want a replacement then we will ship a replacement item at the earliest possible with no extra shipping cost to you.
  • If the original ordered item is no longer possible then we will request you to choose an alternate item and express ship the same to you with no extra shipping cost to you.
Please note:
  • We will not refund the custom duties, taxes, if applicable, or paid by you at time of receiving the goods.
  • At any point the refunds will not exceed the actual value of the goods plus the shipping cost incurred for returning the product.